Who We Are:
SXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe.
How you’ll make an impact:
SiriusXM and Pandora have joined together to create the world’s largest audio entertainment company. Together, we are uniquely positioned to lead a new era of audio entertainment by delivering the most compelling subscription and ad-supported audio experiences to millions of listeners – in the car, at home and on the go. Our talent, content, technology and innovation continue to be at the forefront, and we want you to be a part of it!
We are hiring a new position in our Atlanta, Georgia location for an Accounts Receivable Collections Specialist. You will have the opportunity to experience how a hybrid tech/music company operates financially, as well as participate in the fun and collaborative culture that we have here at Pandora.
What you’ll do:
The Accounts Receivable Collections Specialist supports the Accounts Receivable, Credit & Collections function. You will be responsible for participating in the transaction flows for accounts receivable, handling exceptions, and resolving any issues, and acting as a liaison between the internal customer and the external service delivery team. You will help to establish best practices in the accounts receivable transaction cycles and help to implement/roll-out such new processes as part of the center of excellence for business process transformation and development. Successful candidates are effective analytically, are critical thinkers and excellent communicators. You will be working with numerous customers and the external service delivery team to collect and provide credit analysis and keep accounts receivable records updated via data entry. This role requires a general knowledge of accounting, extreme attention to detail, and organizational skills. The right person enjoys solving problems, works well within team, has a passion for customer service, ability to interact with external and internal operations, is responsive, and has the ability work in a fast-paced environment under deadlines.
What you’ll need:
- 2+ years of A/R, Credit & Collections experience working business-to-business Media experience preferred.
- Working knowledge of Generally Accepted Accounting principles and practices.
- Strong organizational skills and attention to detail.
- Ability to create process flow and improve processes where necessary.
- Work closely with a team to develop new skills, desire for continuous learning preferred.
- Excellent written and verbal communication
- Excellent customer service, listening, and communication skills.
- Customer negotiation skills.
- Able to utilize experience to proactively problem solve.
- Interpersonal skills and ability to interact and work with staff at all levels.
- Ability to work independently and in a team environment.
- Ability to project professionalism over the phone and in person.
- Ability to handle multiple tasks in a fast-paced environment.
- Commitment to “internal client” and customer service principles.
- Willingness to take initiative and to follow through on projects.
- Creative writing ability.
- Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access).
- Oracle R13 experience Credit & Collections module
- Must have legal right to work in the U.S.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
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